Will be delivered after 2019-7-20
Frequent Asked Questions (FAQ)
WHAT IS THIS VIRTUAL RUN?
This Virtual Run is for people who cannot attend the actual event. It is a run where you can run or walk anywhere at anytime, including on a treadmill and even with other events. You can do it will you own pace, fast or slow as long as you complete the run within the period.
HOW TO BE A FINISHER?
The distance you choose, you must finish it in one go. You cannot split your distance more than 1 time. Although it is given 3 weeks’ time, it is to give you enough time so you can train yourself to run the distance you choose.
CAN I PARTICIPATE IF I DON’T HAVE AN ADDRESS IN MALAYSIA?
Unfortunately No, it is only for anyone (including foreigner) who has a Malaysia address only. WHEN WILL I RECEIVE MY REWARDS (FINISHER TEE & MEDAL)?
After the last day of submission. The medal and AWAKEN T-shirt and/or Finisher T-Shirt (21Km only) will be send out after the 20th July 2019. Some may receive earlier and some may receive later depending on the courier service and the location that you are at. Once sent out it will usually take about 2-5 days to receive it.
HOW DO I TRACK MY DISTANCE AND THE TIME OF MY RUN?
If you are running on a treadmill, you can snap a picture of the display screen on the treadmill, to proof the date you can either use a watch or a newpaper and take the photo together, or you can download apps such as “Timestamp Camera”, which will have the date when you snap the picture. If you are running outdoor, you can use the apps in your Android or iphone device such as Strava, Runkeeper, Nike +, Mapmyrun, Endomondo, Runtastic, Running distance, Mapmyrun and etc. to track your distance, time and date. Pedometer or step count app is NOT allow.
IF I AM RUNNING ON AN EVENT, CAN I USE THE SAME RESULT TO UPLOAD?
Yes, you can use the same result for different runs.
WHAT IF AFTER I HAVE REGISTERED FOR THE RUN AND I ACCIDENTALLY SELECT THE WRONG SIZE OF THE SHIRT OR IF I CAN’T PARTICIPATE?
Once you have registered, there are non-refundable or non-transferable. The shirts are non-exchangeable once it has been selected.
IS IT A MUST TO SUBMIT MY RESULTS WITH PICTURES UPLOADED? Yes, submission of results with pictures is to prove that you have completed the run and has to be submitted before the 29th June 2019 in order to receive your rewards (medal & AWAKEN T-Shirt and/or Finisher T-shirt).
WHAT IF I MISSED OUT MY DELIVERY?
If there is a returned of parcel during deliver of the rewards. Upon request, we will arrange to resend the reward but the delivery charges will be borned by participants.