KL (Malaysia)
Location: CBD Perdana 3, Jalan Perdana 63000, Cyberjaya, Selangor
Business: business@jomrunasia.com | business@jomrun.com
Career: jobs@jomrun.com
Partnerships: partnership@jomrun.com
Customer Happiness: hello@jomrun.com
Penang (Malaysia)
Location: Level 13, 18-13D Gurney Tower, Persiaran Gurney, 10250 George Town Pulau Pinang
Email: business@jomrunasia.com | business@jomrun.com
Business Hour: 9am - 6pm (Monday - Friday)
Jakarta (Indonesia)
Location: Equity Tower 35th Floor, JI Jend Sudirman Kav 52-53 (SCBD) Jakarta 12190
Telephone: +62 812 8342 9584
Email: business@jomrunasia.com | business@jomrun.com
Business Hour: 9am - 6pm (Monday - Friday)
Frequently Asked Questions
Registration
How can I register for a running event?
What kind of payment methods do you accept?
I have registered for a running event. Where can I find my e-ticket?
Can I register for others?
Claiming Rewards
How can I claim rewards?
How do I gain points?
Will my points expire?
Where can I find my redeemed rewards?
Race Info
How do I see the details of the race which I have registered?
How do I find out where and when is the race kit collection?
What do I need to bring to the race kit collection?
Can I collect the race kit on behalf of others?
I was unable to attend the event. Can I claim the medal?
Virtual Run Tracking
How do I track my virtual runs?
How do I submit my results?