1. Finisher Tee
2. Finisher Medal
Q: What is 21K Strong Virtual Run and Ride?
A: 21K Strong Virtual Run and Ride is a Movement by the City of Elmina, with the goal of achieving 21,000 km together in running and cycling combined. All registration proceeds will be channelled to a Covid-19 relief fund. 21K Strong symbolizes hope and faith in this brand new year, and that together we are stronger as a nation. Although the pandemic has kept us physically apart, we remain mentally united.
Q: How much is the participation fees?
A: RM 5 for an early bird ticket (by 10th Feb) and RM 10 for a standard ticket.
*All participation fees will be channelled to a Covid-19 relief fund
Q: When and where do I run or ride?
A: The contest period is from 21st January to 21st March 2021. In other words, you can run or ride anywhere, anytime within this period and submit proof of your run or ride through the JomRun app before 21st March 2021.
Q: What do I get after completing the virtual run?
A: Finishers who complete a minimum of 21km in running or cycling will be entitled to receive:
1X Finisher Medal
1X Limited Edition Jersey
*Shipping fees for finisher pack will be solely borne by the participant (MYR 10 for West Malaysia, MYR 15 for East Malaysia)
Q: Can I change the details I filled in during registration?
A: T-shirt size cannot be changed. To change other details such as mailing address, please inform us at [email protected].
Q: Can I change my category?
A: No, once the registration is confirmed, there will be no changes, cancellations and refunds.
Q: Can I participate in both categories (Run & Ride)?
A: Yes. You would need to purchase 2 categories.
Q: When can I receive my entitlement items?
A: The entitlement items will be sent out within 30days after the end of the contest period.
Q: Can I separate the run/ride distance into a few shorter distance runs/rides?
A: Yes. The run/ride can be accumulated by multiple runs/rides within the contest period (21 Jan 2021 – 21 Mar 2021).
Q: How do I submit my run/ride?
A: Within 21st January to 21st March 2021, use JomRun app or any preferred fitness apps which can track your run/ride, screenshot the result which shows the date and distance/steps as your proof of running and submit through JomRun app before 21st March 2021.
You can track your distance by using the following methods:
1. Running outdoor with GPS (track by KM)
2. Running indoor with treadmill (track by KM)
3. Cycling (track by KM)
Q: Can I get any entitlements if I sign up but didn’t run or ride?
A: You will need to submit your result to claim your entitlements.
Q: Can I register on behalf of my friends/family members using my JomRun account?
A: You can register on behalf of them. However, do take note that their e-ticket will only appear in you JomRun account and e-ticket is not transferable to their JomRun account.
Q: I bought ticket for wrong event, can I get refund?
A: No refund will be made for wrongful or multiple registration.
Q: What kind of result should I submit?
A: A valid submission should include your running/cycling date and running/cycling distance.
Q: Why is my submission pending?
A: It will take around 1-3 working days for us to review your result, all valid submissions shall be approved within 3 working days.
Q: How to use JomRun app to complete this virtual run/ride?
A: Go to ‘Track’ tab, select the virtual event that you wish to submit your run/ride to, click on ‘start’ and you can start ! Please be reminded to click on ‘tick’ to save and submit your result. Alternatively, you can go to Me>E-Tickets>Virtual Events. Choose the event and click on ‘Run/Ride’.
Q: How to use third-party app to complete virtual run/ride?
A: You can use Strava and Polar to complete virtual run/ride. Go to ‘Settings’ to enable Strava or Polar. Then enable ‘Activate App Tracker’ in Me>E-Tickets>Virtual Events>chosen event. Please note that app tracker can only be activated for one event.
Q: How do I claim my e-cert?
A: Upon completion of the challenges, customer service will email to you. From there, you will be able to download your cert.
Q: How do I claim the prizes if I win the Lucky Draw?
A: All prizes will be mailed out to the winners within 30days of the end of the contest period.
Challenge: Lightning Strong
Participant must complete 21km at one go and accumulative time will not be accepted for this challenge.
See a new record tomorrow? Go ahead and beat it again. Enter as many times as you want.
Screenshot proof from JomRun app or your fitness app and post it on FB & IG with your TICKET NUMBER and the following hashtags
#21kstronglightninghero #SDP21kStrong
The screenshot must show the distance, time, and date of the run or ride.
*Remember to set your post to Public
Leaderboard is available at 21K Strong webpage and JomRun app
Challenge: Over Achiever
Participant can run or ride to accumulate distance over the virtual event period.
Distance is automatic accumulate with JomRun app and if you prefer your fitness app please manually submit in JomRun app.
Leaderboard is available at 21K Strong webpage and JomRun app
Challenge: Heroes’ Challenge
Participant must beat the time record of our Olympic cyclists (Shah Firdaus, Anis Amira & Fadhil Zonis) and receive a specially designed e-cert
1.Shah Firdaus 21km 48 mins
2.Anis Amira 21km 53 mins
3.Fadhil Zonis 21km 48 mins
Participant must beat the time record of our Olympic cyclists (Shah Firdaus, Anis Amira & Fadhil Zonis) and receive a specially designed e-cert
Screenshot proof from JomRun app or your fitness app and post it on FB & IG with your TICKET NUMBER in your caption and the following hashtags
#21kstronglightninghero
#SDP21kStrong
The screenshot must show the distance, time, and date of the ride.
*Remember to set your post to Public
We are elated with your support as we have exceeded 10K participants in just 2 weeks!
Do note that only the first 10K participants to register and subsequently complete a 21km run or ride will receive finisher medals and jerseys. Nevertheless, we still welcome new registrations beyond 10K for charity drive, and you'll still be in the running to win awesome lucky draw prizes!
If you're not yet part of it, join this massive movement today!
Please submit your results through JomRun app before 21st March 2021.
